Bluebird Care is one of the UK’s leading national providers of care in the home, demonstrating the highest standards of quality, professionalism and expertise with every visit. Bluebird Care started as a small family business in 2004 and through franchising the business model in 2006 the organisation is today one of the largest providers of homecare and support services in the UK.
With over 200 offices across the UK, the Bluebird Care franchise owner network provide 20,000 visits to customers every day, revolutionising the way high quality and bespoke care is delivered not only to older people, but also to those with specialist care needs, children and their families. Bluebird Care’s emphasis on high quality and training means that all staff are given the ongoing support they need to provide the best quality care to its customers.
Phone: 01730 260026
Chief Operating Officer
Duncan joined Bluebird Care in 2015, bringing with him a wealth of experience in the franchise market. With 12 years’ experience in franchising, Duncan has been instrumental in the growth of some major UK and European franchises organisations and will now oversee Bluebird Care with a particular focus on growth, distribution and brand awareness.
Director of Operations
Fiona’s role is to enable Bluebird Care to provide the highest quality homecare and support services across the UK. Service quality is her top priority. Fiona’s determination to make a real difference to the lives of customers began many years ago when she worked for NHS Scotland in mental health services. Her experience of how care and support was being delivered fuelled her commitment to eradicate poor care services and to build only the very best teams to deliver excellent care. As director of operations, Fiona keeps a strong hand on maintaining these core values.
Fiona’s key responsibility is to make sure that every Bluebird Care customer feels valued, that their dignity and rights are respected and that they are in control of their care and support. Her compassion and immense energy drive these customer focused values and the successful operation of Bluebird Care.
Fiona has a hands-on approach, using her extensive knowledge and experience to make sure Bluebird Care is synonymous with excellent homecare services. Guided by her personal values, Fiona and the Franchise Support Centre team drive the operational and business support for all franchise owners in the Bluebird Care network.
I get up every morning and I feel driven to go into work and be a champion for what’s best in this industry. I feel like we are genuinely making a difference."
Tel: 01730 260026