Our vision at Bluebird Care Birmingham West
At Bluebird Care Birmingham West, our values are at the heart of everything we do. Find out more about our vision to provide an outstanding home care service.
At Bluebird Care Birmingham West, we aspire to always make our customers smile by creating a respectful environment where outstanding care professionals feel valued and are supported to deliver outstanding care.
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At Bluebird Care Birmngham West, our values are at the heart of everything we do. It is our commitment to these 5 core values that enable us to deliver on our promise to strive for excellence in everything we do.
Our mission, values and beliefs
Let our family look after yours and we promise to:
Strive for excellence in everything we do, go above and beyond what is expected and seek feedback to improve our service so that our customers receive outstanding care they can depend on in the comfort of their own home.
Treat our staff, customers, and families with respect and compassion by listening to and valuing other's opinions and choices, fostering a culture of inclusivity and acknowledging each person's dignity and diversity.
Be responsive to the needs and wishes of our customers and families by reacting quickly and professionally to requests, helping us to provide bespoke, person-centred care tailored to each persons's individual requirements.
Provide a service that keeps our customers safe at home by ensuring our staff are rigorously trained and supported so that they are competent in all they do and have robust policies that allow staff and customers to quickly identify and report concerns.
Remember that is a privilege to be invited into our customers' homes and to always act with honesty and integrity.
Domiciliary care
Our domiciliary care services provide help at home for the elderly if and when they need it. We create a care plan that allows your elderly loved one to have in-home visits from trained carers day or night and as frequently as they need. Domiciliary care is suitable for those who need help with everyday tasks but are still considered safe to live independently.
Live-in care
If your elderly loved one’s needs exceed that of domiciliary care, and they are no longer able to live at home alone, we provide live-in care services that offer more thorough care services that focus on advanced care needs. This includes 24-hour overnight care for the elderly so that there is consistent support in place, with round the clock care to ensure the maximum safety is granted to your elderly loved one.
Specialist Services
Our live-in care services also cover specialist services based on the needs of the person that requires support. We have experienced, specially trained dementia and Alzheimer’s staff to ensure that all of your loved one’s care needs are met.
We also provide services for those with physical disabilities and provide care assistance who are experienced in more physically demanded roles to help your loved one with their mobility and ensure that their physical disabilities do not hinder their quality of life.
Contact our dedicated team today via phone 0121 803 6787 or email birminghamwest@bluebirdcare.co.uk to learn more about our various home care services in Birmingham West and to see how we can help care for you or your loved one at home.