About us
Starting your Home Care Journey
At Bluebird Care Edinburgh, we understand that looking for home care can be a stressful and daunting experience, but not here. We like to keep things simple, ensuring you're up to date each step of the way.
We believe in keeping things simple and transparent, ensuring you’re fully informed and comfortable at every stage. Whether it’s arranging an initial consultation, creating a personalised care plan, or introducing you to your care team, we take the time to understand your needs and preferences.
Communication is at the heart of what we do. We’ll provide regular updates and check-ins to make sure you and your loved ones feel reassured and supported. Our priority is to deliver high-quality, person-centred care that gives you confidence and peace of mind, knowing you or your loved one is in safe hands.
Starting Your Home Care Journey
Our Customer Process
At Bluebird Care Edinburgh, we understand that looking for home care can be a stressful and daunting experience, but not here. We like to keep things simple, ensuring you're up to date each step of the way.
At Bluebird Care Edinburgh, we understand that looking for home care can be a stressful and daunting experience, but not here. We like to keep things simple, ensuring you're up to date each step of the way.
Get in Touch
Contact us to make your initial enquiry, giving us a brief overview of your care needs. Our friendly team will guide you through the next steps.
Home Assessment
We’ll arrange a visit from our supervisor to meet you in person, discuss your needs in detail, and answer any questions. A family member or friend is welcome to join for support.
Personalised Care Plan
During the home visit, we’ll discuss your preferred schedule, mobility, sensory needs, and any concerns to create a care plan tailored to your needs and budget.
Care Begins
Once we’ve agreed on your care plan, we’ll deliver the service exactly as promised. Your supervisor will support you throughout, with regular check-ins to ensure you’re happy with your care.
Personalised to you
You will always know who is coming to deliver your care and we will keep you informed of any changes as and when necessary. Care needs change regularly; we regularly review care plans and adapt to ensure we meet customers' needs and support. The likelihood of one care assistant helping a person 7 days a week is not realistic, and this will form part of our discussion at assessment, where we can discuss viable alternatives such as, perhaps live-in care.
We have a mix of both full and part-time staff, the vast majority of which, work alternative weekends. But what we can tell you is that we keep your team of Care Assistants to a minimum to ensure that you have a strong continuity of care. It is important that you can build relationships with your team so that you feel comfortable, and our team can pick up on any changes in your health.
Get in touch
We appreciate that everybody is different, and there is no ‘one size fits all’, so please contact us to discuss your requirements.
Local care,
nationwide
We’re here so you loved ones can stay at home as their care needs change.
