Shabir Hussain, CEO at Bluebird South Leeds, believes that having excellent training is essential to providing home care: “Clients want to know that our carers are highly competent. It allows them to safely transfer their trust for care to us. When Clients discover the variety, technical complexity and volume of training our Carers undergo, they often express surprise, as well as relief. Care is not amongst the highest paid of professions, and we find that sometimes there is an incorrect assumption that carers are not well trained. That certainly is not the case with us. We believe in investing heavily in our staff and their training.”