We are thrilled to announce that Bluebird Care has attained the Diamond Quality Award from our Quality Team, marking a significant milestone in our ongoing commitment to excellence. This achievement not only builds upon the pride we take in retaining our Gold Compliance Quality Award, which we have maintained with dedication and hard work, but it also signifies that we have met 100% of the quality standards in exceptional best practices.
The Diamond Quality Award is a prestigious recognition that reflects our commitment to exceeding industry standards. Based on 29 rigorous criteria, this award assesses how we deliver care and support, train and develop our staff, and ensure a positive, empowering experience for both our customers and employees. To achieve this award, we provided extensive evidence demonstrating how we go above and beyond in every area.
Key evidence submitted for our award application included consistently positive feedback from customers, staff, and stakeholders. We also showcased case studies that highlight how we’ve helped customers achieve their desired outcomes with the highest quality care. Furthermore, our strong focus on staff development, recognition, and reward has been pivotal in retaining our dedicated team members while ensuring ongoing professional growth.
Collaboration and partnership working have been central to our success. We have built strong relationships with key stakeholders to ensure the best outcomes for those we care for. This approach has fostered positive results and a supportive, inclusive environment for everyone involved.
Comments from the Bluebird Care’s National Support Quality Team:
"We are incredibly proud to announce that Bluebird Care has earned the prestigious Bluebird Care Diamond Quality Award. This achievement is a true reflection of the dedication, teamwork, and commitment to excellence demonstrated by every member of your team. Showing your passion and detailed commitment to delivering the highest standard of care, and this recognition is a testament to the incredible work you do each and every day. Continue to set the bar high in delivering high quality care and congratulations again."
Vicki Jones, our Registered Manager, shares her thoughts on this achievement:
“My whole team are absolutely thrilled with this achievement. We work tirelessly to exceed standards and this award evidences our dedication and passion for excellence, and truly sets us apart from other care providers. We’re excited to continue building on this success."
This recognition serves as a reminder of our unwavering commitment to quality, continuous improvement, and delivering the very best care and support to our customers and staff alike. We look forward to continuing this journey of excellence with our team, customers, and partners.
