For us, this award isn't just a pat on the back; it's a testament to the hard work, dedication, and passion of our incredible staff.
Led by our Registered Care Manager, Donna, our staff have shown exceptional commitment day in and day out. From companionship to complex health requirements, they go above and beyond to ensure that every customer receives the highest standard of care.
Achieving this award wasn't easy. It required rigorous audits, ongoing training, upskilling, and strict adherence to mandatory checks. But for us, ensuring the well-being and satisfaction of our customers is non-negotiable. This dedication to quality sets us apart and makes Bluebird Care Wiltshire North a top-quality choice in home care services.
"We are delighted to have received this award following a rigorous full-day audit" says Nigel Gough, owner and director of Bluebird Care Wiltshire North. "All our staff, under Donna's leadership, have worked exceptionally hard to achieve this standard. We constantly strive to give high-quality care and this award reflects this and we couldn't be prouder."
This award comes in addition to our Gold Standard Accreditation for End of Life care, which we achieved last year—a testament to our continuous pursuit of excellence in all aspects of our service delivery.
We want to extend our gratitude and thanks to everyone who contributed to this achievement. From all our dedicated staff to valued customers and their families, your support and trust mean the world to us. Together, we will continue to strive for excellence and make a positive impact in the lives of those we care for.
Well done to everyone who worked tirelessly to make this happen. Celebrations are in order!