About us
Providing the care and support you need in your own home.
What makes our homecare services different and premium is that we put you first. We aim to provide you with the same quality of care that we would expect for our own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.
Our Values
Quality, Service, Value and Trust
At Bluebird Care Cheshire West & Flintshire, our business is built on four key cornerstones.
At Bluebird Care Cheshire West & Flintshire, our business is built on four key cornerstones.
Quality
Quality is at the heart of everything we do. We’re committed to providing premium care that meets the highest standards, ensuring that every customer gets the attention and support they deserve. Our team is regularly trained and supported to make sure we’re always delivering the best care possible, keeping your loved ones safe, comfortable, and well cared for.
Service
Service means putting our customers at the centre of what we do. We offer flexible, personalised care plans designed to meet each person’s unique needs. Whether it’s help with everyday tasks, providing a friendly companion, or more specialised support, we’re always here to provide the right care at the right time.
Value
Value is about making sure you get great care at a fair price. We believe that high-quality care should be affordable and accessible. Our care plans are designed to offer excellent value, giving you peace of mind that your loved one is receiving the support they need without unnecessary costs.
Trust
Trust is the foundation of all our relationships. We understand how important it is to feel confident in the care being provided. That’s why we work hard to build trust with every customer and their family. By being open, honest, and dedicated to doing our best, we create a caring environment where you can feel secure and supported every step of the way.
Together, these four values—Quality, Service, Value and Trust—guide everything we do, ensuring that Bluebird Care Cheshire West & Flintshire is a name you can rely on for compassionate, professional, and personalised care.
Striving to maintain a high standard of care.
Our Awards
At Bluebird Care Chester, Cheshire West and Flintshire we pride ourselves on providing a premium home care service.
At Bluebird Care Chester, Cheshire West and Flintshire we pride ourselves on providing a premium home care service.
Homecare Top 20 Award
We have been awarded with the homecare.co.uk Top 20 award for six years consecutively.
Gold Compliance Award
Awarded in house for our high level of documentation quality.
Rated 'Excellent' with CIW
Care Inspectorate Wales has rates us as excellent in 2024. This is the highest level of rating.
Rated 'Outstanding' with CQC
The Care Quality Commission has rated us outstanding in 2024. This is the highest level of rating.
We continue to receive exemplary care from the friendly carers who come to us. The carers are so compassionate and I feel safe in their capable hands. I would certainly recommend them to anyone who is looking for quality care.
Our Area
Where do we cover?
We cover both Cheshire West and Flintshire.
We cover both Cheshire West and Flintshire.
Cheshire West & Chester
Including Chester Centre, Blacon, Upton, Hoole, Great Boughton, Huntington, Great Barrow, Tarvin, Handbridge, Lache, Westminster Park, Saughall, Mollington, Beckford, Ellesmere Port, Little Sutton, Great Sutton and Williston.
Flintshire
Including Saltney, Bretton, Broughton, Penyfford, Higher Kinnerton, Hawarden, Ewloe, Buckley, Mynydd Isa, Mold, Northop, Sandycroft, Pentre, Mancott, Garden City & Queensferry.