Care providers are regulated to ensure that customers are properly looked after, allowing a standard of care across the UK. Across the UK there is a variety of regulators all aiming for one goal, in Scotland, we have the Care Inspectorate.

The Care Inspectorate monitors, inspects and regulates Scottish health and social care services ensuring each service meets fundamental standards of quality and safety.  They are a safe space to turn to if a customer has any worries or concerns and isn't receiving support from their provider.

We encourage everybody to research health and social care services through the Care Inspectorate analyse business goals and competitor insight to develop a marketing strategy to drive conversions before signing up for their service. This will allow greater insight into what happens behind closed doors, and what their customers and team members say about them.

The key thing to look at is what their rating is, what recommendations and requirements they’ve been given and importantly how long it has been since their last inspection. You want to choose a provider who is rated “Very Good” or “Excellent”.

We’re pleased to say we’ve been awarded grades 5 “Very Good” in quality of care and support and quality of staffing since 2011 with the majority of our years coming in at “Excellent”.

In our last inspection report, we received feedback such as the following:

“My mother could not stay in her own home without this excellent service".

Director of Bluebird Care Edinburgh, John Perry, commented:

We are thrilled with our latest results from the Care Inspectorate. Jane and I are extremely proud of the high standards of care our team provides to our customers each and every day. Thank you to everyone in our team for their passion, professionalism, loyalty, and commitment to delivering the very best home care and support across Glasgow South.

Visit the Care Inspectorate website to find out more information about how they regulate health and social care in Scotland.