Meet the team
Our team
Meet Our Professionals
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Claire Evans - Franchise Owner
Welcome to Bluebird Care for Lancaster and South Lakeland! I am delighted to be directing premium care services in my home area. My Role My job is to make sure we provide our customers with precisely the care they want, in the way they choose, offering the value-for-money they expect. That means: working with our customers and their families at a personal level to get things right recruiting the best staff, with the right values and caring, "can-do" personalities investing in the training, skills and professional development of our staff, as well as offering terms and conditions commensurate with a high quality service. developing effective and robust quality systems that guarantee reliability and consistency of service to customers, whatever unforeseen obstacles might get thrown in the way always looking for ways we can innovate so as to continually improve on what we offer About Me I started Bluebird Care Lancaster and South Lakeland in 2015, having always had a personal interest in care and caring, a
Alyson Hartlebury - Care and Operations Manager
Alyson is our Registered Manager. She is responsible for taking the important decisions regarding the safety and effectiveness of our service. Before turning to a career in care, Alyson worked as a busy secretary/administrator in a firm of solicitors. But caring for people is firmly where Alyson's heart lies and in this she goes from strength to strength. Our customers and staff alike respect and admire Alyson because she knows exactly what she's doing and is always approachable. "I really enjoyed my time as a carer when I first joined the company, but now I also value the organisation and decision-making involved in making our service great. I love helping people - customers, families and staff. I also really enjoy working with other health and care professionals to make sure each person is getting the best possible input. I'm working to gaining my Level 5 qualification in Health and Social Care Management soon. Alyson has three delightful young children and loves spending her spare time doing fun things with her family. She also enjoys reading and supplying the rest of the office team with cake, biscuits and chocolate.........
Jana Cayeux - Live-In Care Manager
Jana manages our live-in care service and is a large part of the reason we are so good at it. She is the lead in how we work closely with our customers and their family members to get the plan of care just right and select the right carers. Jana then ensures our carers in situ receive the best support and encouragement to do their very best. We are extremely proud of the quality of live-in care service. Jana joined us a carer 2020, having recently arrived in UK from South Africa. Whilst new to formal care, Jana had spent years caring for her partner following a life-threatening crash. From the outset she was brilliant at her job because caring for people is just what Jana does. Jana quickly moved through to Senior carer, then Supervisor, and currently working as Live-in Care Manager. Jana has two growing boys and enjoys spending as much time with them as she possibly can.
Nicola Dryden - Domiciliary Care Manager/Coordinator
Nicola ensures that you get your care visits at the right times and with the right carers. Sounds easy but in fact is a complex operation as there are so many risk factors at play in getting coordination of care visits right across the board. Nicola is the best operson to speak to if you have any concerns or change of preferences in this regard. Nicola also provides day-to-day management of our domiciliary (or dally care visits) service. She brings a wealth of experience, having twice been a Registered Care Manager in other services and qualified to Level 5 in Health and Social Care. Using her supervisors and senior carers, Nicola ensures that the quality of care is premium and that both staff and customers are kept safe at all times. We are lucky to have her. Mum to Michael (human) and Betty (canine), plus grandmother to Raven (also human), Nicola has a lot of love to give. Betty is quite possibly the world's most beautiful dog and we all love her. She also goes out to visit our customers whenever a request comes in. Most often Betty is snuggled up on Nicola's desk, checking she's doing her work right!