We're here so your loved one can stay at home

We've been delivering high quality care across Newport and the surrounding area since 2013. In that time, we have firmly established ourselves as a trusted provider in our local community - providing care and support for hundreds of customers. 100% of customers surveyed said that they would recommend us.

Our Approach

Home is familiar. Home is comforting. Quite simply, home is exactly where we want to stay. That's why at Bluebird Care, our team is dedicated to providing the support needed to remain independent at home - avoiding the stress and upheaval that can often be associated with moving into residential care.

Our Values

We put our customers first. Our services are flexible to respond to changing needs and priorities. We work together with families to keep our customers in control of their own care for as long as they are able. We keep in regular contact, so that you will get to know and trust our team. Building a relationship that you can trust and rely upon is central to how we manage our business.

Dedicated to Quality

Our whole team is dedicated to providing the very best home care service. Unlike introductory agencies, we employ our own staff and train them to the highest standards. After a thorough recruitment process, all our Care Assistants undergo an extensive induction training course before further training in the field with our most experienced team members. We support, develop and supervise them continuously to ensure they are providing the very best care. Our team works hard to build a warm rapport with our customers and all our carers apply their skills with time and complete attention - something that staff in busy residential care homes sometimes struggle to match.

Care for the 21st Century

Here at Bluebird Care Newport & South Monmouthshire, e-technology has replaced paper-based systems. Our staff follow digital care plans on their mobile devices using the latest electronic care management software. Our investment in 'One Touch ®' technology allows us to provide a safe, responsive and consistent service to all our customers. Family members can participate in and monitor care from anywhere in the world via a mobile app that provides access to care plans, notes and schedules. This not only promotes openness and transparency - it provides reassurance for you and/or your family and allows our team to deliver excellent standards of care.

We offer a variety of options ranging from 30-minute visits to fully supported live-in care. Some popular examples of the care we provide for our customers include: