Meet the team
The people at the heart of everything we do
Our team are not just employees, they are the heart and soul of our organization. Here's a glimpse into the faces and stories of the dedicated individuals who form the backbone of our compassionate family
Why are they so special, you may ask? It’s because they bring a unique blend of skills and a passion to make a difference. Their unwavering commitment to help and their ability to work together seamlessly make them the best of the best. Whether it’s solving complex problems, providing exceptional service, or supporting each other, our team consistently rises to the occasion.
Our dedicated office team are in place to create care plans, coordinate your care and support you through whatever life throws at you. Our internal team closely work along with an amazing field team who go out every day providing quality home care, supporting, and bringing smiles to each of our customers. Our teams are always on hand to support and guide you through the care journey, we'd love to talk and answer answer any questions you may have on 01727 261000
Our Teams
Management Team
Get to know a bit more about our Management team
Get to know a bit more about our Management team
Israr Hussain (Director)
Israr founded Bluebird Care St Albans in 2010, driven by a deep personal passion for care. His journey into this field began when his mother suffered a stroke and needed dedicated care. This experience gave him first hand insight into the emotional and practical challenges families face when seeking the best care for their loved ones. Understanding these difficulties, Israr has poured his heart into building a team that shares his commitment to making a real difference in people’s lives. His goal is to provide compassionate, high-quality care that truly supports families during their most challenging times.
Gaynor (Registered Manager)
Gaynor joined Bluebird Care St Albans in October 2013, bringing with her over 15 years of experience in the domiciliary care industry. As a Level 5 Qualified Registered Manager, she has worked at all levels within the care sector giving her a real understanding of the business. Gaynor believes in treating all our customers as individuals to ensure they get exactly what they need. She reviews every care plan ensuring our customer’s needs are fully met. As Care Manager, she still enjoy providing hands-on care, which allows her to stay connected with the real needs of our customers and ensure they receive the highest quality of care possible.
Rachel (Operations Manager)
Rachel joined the Bluebird Care family in January 2017, bringing with her a strong background in customer relationship management and a solid foundation in care. She believes in our “How can we help?” company ethos and ensures that all our staff receive the support and training they need to excel. Rachel is dedicated to fostering a team with a genuine passion for care, knowing that we are making a real difference in helping vulnerable people live happy, fulfilled lives in the comfort of their own homes.
Our Teams
Support Team
Get to know a bit more about our support team
Get to know a bit more about our support team
Caroline (Lead Supervisor)
Caroline joined the company in 2019, bringing with her an exceptional ability to empathize and improve any situation (her true superpower). Regardless of the circumstances, she always has a smile on her face and a bright outlook. Caroline supports all our customers and field teams. She liaises with health professionals and family members to ensure all needs are met, while efficiently managing any schedule, care plan, or service queries.
Agnes (Supervisor)
Agnes joined Bluebird Care St Albans in 2013 as a care assistant. Over the years, she has witnessed the company’s evolution from its early days to its current success. Agnes has flourished into a crucial member of our support team. She plays a vital role in introducing new customers to our services, guiding them from the initial consultation to the creation of personalized care plans. Agnes works closely with both the management and field teams to ensure the highest quality of care.
