Laura Williams
Inspired by her mother who remained in the care industry for many years, Laura joined the team in January 2013 initially as a Care Assistant, then Care Manager for many years before taking on the role of Operations Manager.
As Operations Manager she is responsible for the effective and daily governing of the company - ensuring that a credible service is being provided at all times and to CQC's quality assurance compliance framework.
I not only enjoy my job… I love my job! I get great satisfaction from hearing how grateful our customers and their families are when we care for them and how happy our customers are when we walk into their homes