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Burton & Swadlincote

News

We are thrilled to announce Kathleen Ford as our Employee of the Month for February 2025!

News

West Midlands

/

4th March 2025

4th March 2025

Kat has been a valued member of our team since 2021, consistently demonstrating a passion for her role and a commitment to providing exceptional care.

Her dedication to her work is evident in the high level of care she provides, always going above and beyond to meet the needs of our customers. As a dedicated team player, Kat continually prioritises the needs of our customers, ensuring that their concerns are addressed promptly and thoughtfully. She has an ability to create an environment of trust and support, allowing customers to feel heard, valued, and well cared for.

Kat’s true strength lies in her ability to connect with customers on a personal level, showing genuine compassion and empathy in every interaction. She tailors her approach to each individual, ensuring that she meets their unique needs and strives to achieve the best possible outcomes. Kat has recently made impressive progress with customers who were initially resistant to care. Through her patience, persistence, and empathetic communication, she has successfully established a strong foundation of trust with these individuals. This accomplishment evidences Kat’s diverse skill set and her ability to adapt to even the most challenging situations.

Kat’s contributions have been invaluable, and we are grateful to have her as part of our team. Congratulations Kat!

Employee of the Month - Kathleen Ford 02/2025


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