Meet the team

Lisa Bidwell

Registered Care Manager

Lisa has a wealth of experience in the Care industry working on and off for 26 years. She started working for Bluebird Care in July 2019 before being promoted to Care Supervisor in November 2019 and in October 2021 took on a role as Assistant manager before becoming a Registered Care Manager in March 2022 for Lincoln & South Lincolnshire.In begining of 2024 Lisa took on additional role of also becoming Registered Care Manager for North East Lincolnshire. She is a valued member of our team and always goes above and beyond for our customers.

Shannon Dandy

Assistant Care Manager

Shannon has a wide range of experience in the care sector. Her career in the Care industry began since she was 18 years old. Shannon is very passionate about helping people. After her first day at Bluebird Care Lincoln, she said, "it felt like I have been here for months. Everyone is so welcoming and helpful. It feels more like a family."

Rachel Kemp

Lead Care Supervisor

Rachel joined the company in 2020; coming from a retail background, Rachel was new to the care sector. With her knowledge and confidence growing, she has soon become an excellent Care Assistant who was promoted to a Care Mentor in November. Rachel's dedication and hard work were continuously noticed, and in March 2022, she was promoted to be a Care Supervisor and in 2023 took on the role of Lead Care Supervisor.

Tracy Metcalfe

Care Supervisor

Tracy joined Bluebird care in 2014. She has 23 years of experience in the care industry. Tracy specialises in palliative and end of life care. Tracy makes sure that all our staff are trained to the highest standard in moving and handling with her excellent knowledge.

Tracy enjoys spending time with her family and listening to music.

Samantha Carter

Floating Care Supervisor

Sam has joined Bluebird Care in 2020,  she has spent three and a half years working as a carer before transitioning to the role of a floating supervisor. Prior to joining Bluebird Care, Sam had no experience in the care industry, having previously worked in coffee shops.

What Sam enjoys most about the care industry is the opportunity to meet a diverse range of people and to help them in meaningful ways. She finds it incredibly rewarding to witness the progress our customers make, especially those dealing with mental health challenges. Sam believes every day in this field brings new experiences and no two days are the same, which keeps the work engaging and fulfilling.

Outside of work, Sam cherishes spending time with family and friends. She is an avid movie watcher, with a particular fondness for Disney films. Additionally, Sam enjoys the creative and relaxing hobby of cross-stitching.

Nicola Blow

Care Supervisor

Nicola joined Bluebird Care in March 2022, as a care assistant, bringing with her an impressive 22 years of experience in the care industry. Throughout her career, she has worked in numerous care homes as a carer and senior carer. Additionally, Nicola spent 8 years as a nursing assistant at Lincoln County Hospital with the NHS, gaining a wealth of knowledge and expertise in various aspects of care.

Nicola loves the care industry because of the diverse range of people she meets from all backgrounds. Her role as a care supervisor allows her to connect with individuals, listen to their stories, and make a positive impact on their lives.

In her spare time, Nicola enjoys a wide range of crafting activities, with paper crafting being her favorite. Her creativity and passion for crafting provide a wonderful balance to her professional life, allowing her to express herself and relax.

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