About us
About Bluebird Care North Northumberland
Not all care companies are the same. Bluebird Care North Northumberland are a local family owned and managed company and we pride ourselves on the care that we provide to our customers. We believe that excellence in care really matters, and we are committed to providing the highest quality homecare in Northumberland so that our customers can remain safely in their own homes. Learn more here about our culture, service areas, CQC report and our community.
Welcome To Bluebird Care
At Bluebird Care, we understand that it's good to be home. Explore our brand here and how we can help you or your loved one to stay at home.
Here at Bluebird Care North Northumberland we work towards one clear goal:
To help people live their best life, in their own home, no matter their age, ability, health or state of mind.
Bluebird Care are very proud to service customers across the North Northumberland region. We’re here so your mother or father, aunt or uncle, brother or sister, husband or wife, son or daughter, can keep their reassuring routines. Because as much as we all want to care for the people who mean the most to us, sometimes it’s just not possible. From once-a-week check-ins to make sure everything’s ok, to round-the-clock care when the everyday becomes too much. We cover these areas:
- Berwick-Upon-Tweed
- Rothbury
- Amble
- Alnwick
- Longframlington
- Bamburgh
- Seahouses
- Alnmouth
- Felton
- Swarland
- Shilbottle
- Lesbury
- Longhoughton
- Craster
- Embleton
- Beadnell
- Newton-By-The-Sea
- Doxford
- Wooler
- Haggerston
- Coldstream
Thanks so much Bluebird, you've managed to keep my parents living together in the home they love for longer than we thought would be possible. Your service is worth its weight in gold.
But what makes our homecare services different?
Simply, that we put you, the customer first! Our aim is to provide the standard of care that we would want for our own families. This means valuing the unique qualities of each customer and seeing the whole person, not just a list of care needs.
We understand the importance of building trusted personal relationships that goes above and beyond the norm to ensure our customers are safe and comfortable at home. That’s why we ensure all of our care assistants go through a thorough recruitment process, have a clear DBS check and are trained to the highest standard. We have built a diverse team of Bluebird Angels who give our customers and their families the peace of mind that their loved ones are being looked after with dignity and respect.
Our care assistants are the heart of everything that we do. With resilience, compassion and a can-do attitude, our Bluebird Angels enjoy nothing more than making a difference each day and putting a smile on their customers face.
Our key values
Like the history of the Bluebird Care name, our flexible and personalised home care services are driven by our key values:
- We are Kind and Caring
- We are Professional and Respected
- We are Fun and Passionate
- We are Innovative
- We are Supportive
Whether you are interested in finding home care, live-in care or starting a career in care, please don’t hesitate to get in contact with our friendly team.
Our CQC report
Bluebird Care North Tyneside have been rated 'Overall Good' once again in a recent inspection by Care Quality Commission (CQC) which was published in 5th October 2023.
We received a GOOD rating in all areas: Caring, Effectiveness, Responsiveness, Safety and being Well Led . Please click button below to download the full report. Alternatively you can see all reports on the CQC Website.
