We are proud to announce that Ploy Sawyer has been awarded Employee of the Month for her professionalism and actions during a particularly challenging call she recently attended. Despite the high level of stress in the situation, Ploy responded swiftly, applying her knowledge and training to ensure the most effective course of action was taken to assist the customer.
Her dedication didn’t end there. Ploy provided ongoing support to the family members present, setting aside her own emotions, and offering a calming presence during a difficult time.
Ploy, your handling of this situation was truly exceptional. We are incredibly proud to have you on our team, and we can't thank you enough for the kindness and compassion you showed both the customer and their family. A huge well done from all of us!
