Meet Our Team at Bluebird Care Stafford

At Bluebird Care Stafford, our team is at the heart of everything we do. Each member is carefully selected for their passion, dedication, and expertise in delivering exceptional home care. We believe that great care starts with great people, and our team is committed to providing personalized support tailored to the individual needs of our customers. From our care assistants to our office staff, every team member plays a vital role in ensuring the wellbeing, comfort, and happiness of those we care for.

Rick Parekh - Director

Bluebird Care Stafford is led by Rick Parekh. Rick joined the Bluebird Care team in January 2016 with a view to offer outstanding quality care to their customers. Rick’s fundamental role is to ensure the continued development and growth of Bluebird Care Stafford whilst ensuring great customer satisfaction. His previous experiences include working at board level within in the food manufacturing industry where attention to detail is paramount. He hopes the acquired skills and resources will lead to the goal of becoming the leading provider of domiciliary care in the Staffordshire area.

Emily Jones - Registered Manager

Emily joined us as a carer in 2010. Within a short space of time, she was promoted to Care Supervisor and then in 2012 took the role of Care Coordinator. In 2016 Emily accepted her current position as Care Manager and since then has made huge impact to the services we provide and is an asset to Bluebird Care Stafford. Emily has proven to be extremely proactive in engaging with both customers and staff and demonstrates exceptional skills in managing expectations.

Jessica Heffernan - Deputy Care Manager

Jess joined the Bluebird Care team in September 2019 as a Business Development and Recruitment Coordinator and in May 2024, was promoted to Deputy Care Manager. Her role involves recruiting new staff to join our team, advertising and promoting the business as well as event management for customers, staff and also charities. Jess previously worked in a customer services environment prior to joining the care industry 8 years ago. She has spent these years working in domiciliary care, a nursing home and a residential home. During this time she has completed a Level 2 diploma in Health and Social Care and hopes to progress on to Level 3.

Kelly Muncaster - Care Coordinator

Kelly joined us in March 2017 and has over ten years experience within the care sector. As well as delivering care and support to the elderly in the community, she has also worked in other areas, including mental health, learning disabilities, autism, physical disabilities and children. Within this time Kelly has obtained her Level 2 and 3 in Health and Social Care. Kelly is very excited to have joined our team and looks forward to learning new skills, meeting new challenges and making an overwhelming difference with us.

At Bluebird Care Stafford, our team is at the heart of everything we do. Each member is carefully selected for their passion, dedication, and expertise in delivering exceptional home care. We believe that great care starts with great people, and our team is committed to providing personalized support tailored to the individual needs of our customers. From our care assistants to our office staff, every team member plays a vital role in ensuring the wellbeing, comfort, and happiness of those we care for.

William McGettigan - Lead Care Supervisor

Will Joined Bluebird Care in 2017 as a care assistant and progressed through the company to the role of Field Care Supervisor in 2019. In May 2022 Will accepted and took on his current role as Lead Care Supervisor. He has many years’ experience in domiciliary care and believes in providing the best possible care for those living with dementia. He is the office’s dementia friends champion and regularly runs information sessions for staff on the subject.

Sally Kidd - Field Care Supervisor

Sally joined us in 2013 as a carer and has since attained her Level 2 & 3 in Health & Social Care as well as a BTEC Level 2 in Learning Disabilities and Mental Health. Sally is also our Mental Health First Aid Champion and regularly runs information sessions for staff to help them better understand Mental Health. She has had over 25 years of experience in the care setting, previously working in residential, respite and day care for elderly, learning and physical disabilities. She is friendly and professional and a great part of the Bluebird Care team.

Aggie Serwadczak - Field Care Supervisor

Aggie became a part of our team in September 2018, starting as a care assistant. With a remarkable 17 years of experience in the care sector, Aggie has advanced within the company, serving as a carer mentor, Senior Care Assistant, and, as of January 2024, she was promoted to the position of Field Care Supervisor. Currently pursuing her NVQ level 3 in health and social care, Aggie has also achieved accreditation as a train-the-trainer in Medication and Moving and Handling.