Frequently asked questions

Please refer to our Q & A's where we will be able to guide through the process of implementing care.

We are experts in our field and if there is something you would like to ask, but cannot find the answer, we will always be happy to help.

You can call us on 02922 671497 and speak to a member of our team who will be happy to help and guide through the process

Will I have the same care assistant each day?

This depends on how many care visits you have each week. We very rarely have just one care assistant assigned to a particular customer. This allows for periods of time where your care assistant may be away on holiday, however we do try to keep the number of your care assistants to an absolute minimum. 

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