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Meet the team

Outstanding care experts delivering outstanding care at home

Meet our team - the people at the heart of everything we do

Each team member brings unique expertise, and a genuine passion for delivering exceptional care.

From our dedicated care experts, to our experienced office management team, we are united by a common goal: to provide compassionate and outstanding support at home, in the classroom and in the community.

Below, you’ll find more information about the people who make Bluebird Care so special.

Senior Management Team

Phil, John, Charlotte and Kim

Phil and John started Bluebird Care in West Berkshire and Basingstoke in 2007. Since then they have expanded their business to include the whole of Basingstoke & Deane and Hart & Rushmoor in addition to West Berkshire. Charlotte joined in 2010 and Kim in 2012 both starting as Care Experts before progressing through a variety of roles to being part of the senior management team and jointly responsible for day to day operations.

Phil and John started Bluebird Care in West Berkshire and Basingstoke in 2007. Since then they have expanded their business to include the whole of Basingstoke & Deane and Hart & Rushmoor in addition to West Berkshire. Charlotte joined in 2010 and Kim in 2012 both starting as Care Experts before progressing through a variety of roles to being part of the senior management team and jointly responsible for day to day operations.

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Phil Miles

Director

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John Prendergast

Director

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Charlotte Scott

Finance Manager

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Kim Teagle

Operations Manager

Care Team

Tracey, Ellis, Tamsin and Zara

Tracey manages the care delivery at Bluebird Care and leads on Children's Services. Ellis prepares all of the customer and care expert schedules whilst Zara looks after compliance and auditing. Tamsin heads up our dementia services; supporting customers and training staff members as well as running the Hungerford Dementia Cafe.

Tracey manages the care delivery at Bluebird Care and leads on Children's Services. Ellis prepares all of the customer and care expert schedules whilst Zara looks after compliance and auditing. Tamsin heads up our dementia services; supporting customers and training staff members as well as running the Hungerford Dementia Cafe.

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Tracey Webb

Care Manager

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Ellis Miles

Care Coordinator

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Tamsin Hudson

Dementia Care Adviser

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Dementia Care Adviser appointment
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Zara Stephens

Compliance Support Professional

Customer Support Team

Kirsty, Lynne, and Tia

Kirsty helps new customers decide exactly what care and support they need and then for home care customers, Lynne ensures that the care we deliver is the best it can be. Tia supports our Live-in customers and ensures that the right care expert is matched to the right customer.

Kirsty helps new customers decide exactly what care and support they need and then for home care customers, Lynne ensures that the care we deliver is the best it can be. Tia supports our Live-in customers and ensures that the right care expert is matched to the right customer.

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Kirsty Sawyer

Customer Consultant

Lynne Holford-Stretton

Lynne Holford-Stretton

Care Champion

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Tia Hussey

Live-in Manager

Care Expert Support Team - North Hampshire

Karen, Flo, Marzena and Lauren

Karen supports our care experts across North Hampshire including Basingstoke, Fleet, Farnborough and Aldershot. Based in the office she provides direction and supervision whilst Flo, Marzena and Lauren are senior members of the care team supporting their care expert colleagues in customers' homes.

Karen supports our care experts across North Hampshire including Basingstoke, Fleet, Farnborough and Aldershot. Based in the office she provides direction and supervision whilst Flo, Marzena and Lauren are senior members of the care team supporting their care expert colleagues in customers' homes.

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Karen Sealey

Care Expert Support Professional

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Flo Bot

Care Mentor

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Marzena Pilichowksa

Care Mentor

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Lauren Murphy

Care Mentor

Care Expert Support Team - West Berkshire

Kimberley and Sarah

Kimberley and Sarah are senior members of the care team supporting their care expert colleagues in customers' homes across West Berkshire including Hungerford, Newbury, Thatcham, Pangbourne, Theale, Calcot and Tilehurst.

Kimberley and Sarah are senior members of the care team supporting their care expert colleagues in customers' homes across West Berkshire including Hungerford, Newbury, Thatcham, Pangbourne, Theale, Calcot and Tilehurst.

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Kimberley Rodrigues

Care Mentor

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Sarah Denham

Care Mentor

Shared Services

Lucy and Charlotte

Lucy looks after all things social media and design whilst adding a creative flair to our local customer and care expert events. Charlotte is responsible for all of our customer invoicing and credit control and is likely to be the voice on the end of the phone when you make a payment.

Lucy looks after all things social media and design whilst adding a creative flair to our local customer and care expert events. Charlotte is responsible for all of our customer invoicing and credit control and is likely to be the voice on the end of the phone when you make a payment.

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Lucy Shrimpton

Social Media Assistant

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Charlotte Gibbons

Finance Assistant