About us

About Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury, and Kidlington provides high-quality, personalised home care services across the Cherwell Valley to include all surrounding villages, dedicated to enhancing customer well-being and independence, holding an "Outstanding" CQC rating.

Since 2012, Bluebird Care Bicester, Banbury, and Kidlington has been dedicated to providing high-quality home care services to the community. Founded by Suzzanne and John Elgar in memory of Suzzanne’s grandmother, who inspired her to establish a care company that showcases the values of compassion and respect, Bluebird Care aims to deliver the kind of care that every individual deserves. With over a decade of experience, we were awarded an “Outstanding” rating from the Care Quality Commission (CQC), a testament to our unwavering dedication to exemplary service, safety, and customer well-being.

At Bluebird Care, we understand that each individual’s needs are unique, which is why we offer a broad range of personalised care services that evolve with our customers. Our offerings range from hourly care to 24/7 live-in support, including specialised complex care for individuals with more intensive health requirements. This spectrum of services allows us to adapt to the changing needs of our customers, ensuring they receive the right level of support at every stage. Whether someone requires assistance with daily activities for just a few hours a week or needs comprehensive, around-the-clock care, our team is fully committed to providing reliable, respectful, and nurturing support.

The strength of Bluebird Care lies in our team of compassionate care experts who are extensively trained, dedicated, and aligned with our mission of delivering respectful and quality care. Each member of our team is committed to treating our customers with dignity and empathy, ensuring they feel supported, safe, and valued. Our care experts take the time to understand individual preferences and needs, building strong relationships with customers and their families. This person-centred approach enables us to offer not only physical assistance but also emotional support, fostering trust and confidence with every interaction.

Our commitment to innovation and excellence in home care has allowed Bluebird Care Bicester, Banbury and Kidlington to continuously evolve our services and set new benchmarks within the industry. We leverage the latest advancements in care methodologies, technology, and best practices to enhance the quality and efficiency of our care delivery. This dedication to progress ensures that we consistently meet the high standards expected by both our customers and the wider community. Our "Outstanding" rating from the CQC is not only a measure of past success but also a promise to uphold these standards as we move forward.

At its heart, Bluebird Care Bicester, Banbury and Kidlington was founded as a tribute to Suzzanne’s grandmother, whose memory inspires us to provide others with the compassionate and dignified care she did not receive. Our mission remains central to our work every day, driven by the desire to offer care that reflects the values of respect, kindness, and excellence. As we look to the future, we remain deeply committed to offering exceptional home care services to the residents of Bicester, Banbury, Kidlington, and surrounding areas. In every aspect of our care, we strive to uphold the legacy of compassion that inspired our foundation, ensuring that every individual can live comfortably, confidently, and with the utmost dignity in their own home.

female customer and carer having breakfast

Supporting Young Adults at Home

"As parents of our 32 years old son ("A") who is disabled and has special needs we were looking for a support organisation to meet both his and our needs. Our son "A" has a pre-school demeanor despite his age and has no speech. However he still manages to communicate albeit with difficulty with those who take the time to try via Makaton, BSL and his own unique ways. We found that Bluebird Care (Bicester, Banbury & Kidlington) was able to provide a support service that met both "A's" needs and our own. We have tried other care providers but found that "A" flourished in a one-to-one environment rather than with his peers primarily due to communication difficulties he and they experienced. Bluebird Care (Bicester, Banbury & Kidlington) have staff with a wide range of skills and abilities. We were able to match the right carer to match "A's" unique needs and understandably, those used to dealing with young children and ex Nursery School teacher experience gelled instantly! We now have expanded the basic one hour toiletry care to, with the right carer (s) to include a five hour session. This allows "A" to enjoy visits to the theatre ( recent visits include The Gruffulo, Little Robin Red Vest), theme parks (Fairy Tale Farm) and many more. Such has been the success of this that for one carer we have been able to take her on holiday with us so we can all enjoy a week away (bus-mans holiday was not as onerous as it seemed!) In summary, Bluebird Care (Bicester, Banbury & Kidlington) have managed to fit both our needs and the needs of our young son like a hand in glove. We would thoroughly recommend the bespoke service they are able to offer." Mrs GM and Dr BT

female customer and carer washing up in the sink

Enriching the lives of our Customers

I just wanted to say THANK YOU so much to Bluebird Care on behalf of ‘M’ and ‘C’. ‘M’ so wanted ‘C’ to play her Ukelele as part of the group, in the Abingdon Arms, on Wednesday 11th evening and so did ‘C’ after all her practicing! Thank you very much to Bluebird for making that possible with the timing of ‘C’ break. It was such a lovely, warm, and fun evening and I know it meant so much to Cecilia to join in and feel part of it. Thank you to everyone at Bluebird who went the extra mile to enable that. I am sure the rota can be a bit of a nightmare to sort at the best of times but as a friend to ‘M’ and ‘C’, I so appreciated you being able to accommodate an evening break. Thank you must also definitely extend to ‘D’ who was not expecting to provide the cover but stepped in, as I understand it, just a couple of hours beforehand when the Bluebird on the rota was unable to come. ‘D’ realises how much ‘C’ enjoys the Ukulele group and what that evening would mean to her. It was very kind of her to put her time off plans to one side do that cover for ‘C’. I wanted to tell you know how much of a difference that change of the usual rota and ‘D’ kindness meant to ‘C’ and ‘M’. 🙂 Thank you Bluebird Care.