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care expert and female customer playing scrabble

Meet the team

At Bluebird Care Bicester, Banbury and Kidlington, our dedicated team is at the heart of our mission to provide exceptional home care services. Comprising trained care experts and a skilled office team, we are passionate about supporting our customers and ensuring smooth operations. Our care experts deliver compassionate, respectful care tailored to customer needs, while our office team handles administrative tasks, coordinates care schedules, and ensures that everything runs efficiently.

Together, we create a nurturing environment that prioritises customer well-being and independence. We believe in building strong relationships with our customers and their families. Meet the team dedicated to making a positive difference in the lives of those we support!

Jayden Howe- Care Manager

At 16 I knew that I wanted to dedicate my career to helping people and as a close family member already worked for a local care company, they encouraged me to join the team. From my first few days, meeting all the customers and hearing their stories, I knew I had found my calling.

After working in home care for 2 years, I decided to widen my knowledge and went on to work in residential care for 2 years, I then moved onto reablement working alongside other healthcare professionals to support adults over the age of 18 to rebuild independence within their own home. 

I brought my first home with my partner in a small village just outside of Bicester, this promoted me to find a more suitable role closer to home that would widen my knowledge even more. I first joined Bluebird Care as a Care Co-ordinator, the team right from the beginning were welcoming and happy to share their knowledge. 

Due to a change of management, I was offered the opportunity to take on the Care managers role. I am keen to learn and grow my knowledge and skills to be able to provide the best care to all of our customers, to continue to improve and maintain our CQC Outstanding rating and to support the wider team of care staff to achieve their full potential. 

Team member

Marko Grubnic- Customer Care Support Officer

My name is Marko and my first experience in care was when I volunteered one summer at a Red Cross Day centre. I absolutely loved my time there and the company of the people who attended the centre.

I then studied Pharmacology at Portsmouth University to further my education and now hold a degree in Pharmacology. Once I completed University, I found employment in a customer facing role where I stayed for 6 years as I really enjoy meeting new people and that human connection.

When Covid hit and we went into lockdown I was placed on furlough. This gave me time to reflect and made me realise that I wanted to do something more with my life and really help people which was why I made the decision to go into care and I have never looked back.

After researching local companies, I first joined a small company to gain valuable experience and then once the opportunity at Bluebird Care presented Itself was an easy decision for me. Having personally known John and Suzanne through being a friend of their son for many years I knew how dedicated they were to helping people in their local community.

From the first day that I came in to meet the team at my interview there was a great energy within the team and a sense of unity that I knew I wanted to be a part of.Team Member

Georgie Steadman- Care Coordinator

My name is Georgie, and I started my Bluebird journey as a Care Assistant in February 2018.

Previously I had been working in the catering industry for five years until I made the decision to get out of my comfort zone completely.

After witnessing the amazing work Bluebird Care provided for a very close family friend making her comfortable at home for the last stage of her life, I knew this was the company I wanted to start my career with.

From the beginning during the interview process everyone was so friendly and welcoming making me feel at home, so I knew this was the job for me.

After my first shift supporting customers in our local community, I honestly thought I couldn’t continue working for Bluebird Care. My nerves got the better of me but due to the support offered by all the team at Bluebird Care, 3 years later I started a new position as a Senior Carer where I mentored and trained the new carers into their new role at Bluebird Care. I have now progressed to the Care Co-ordinator, I manage staff rosters and set up and continue to support the continuity of customer care visits.  

I absolutely love making an impact on people’s life even if it’s for a chat and a cup of tea. Every day is different with new challenges and training to keep your mind busy and improve on your skills set. I will forever be grateful for Bluebird Care for the opportunity to meet and support people in our local community.

Team Member

Daniella Hornyak- Care Supervisor

When I was 14 years old, I wanted to build a career in helping others due to personal experiences. So, I decided to study Social Work and received my Bachelor Honours Degree in Social Care while still living in Hungary. My first job was as a Hotel Receptionist where I learnt a lot about customer services and was able to demonstrate my passion of learning new languages. I speak 4 languages, and I am learning the fifth one.

 

2 years later I was offered an opportunity to move to England and work in a nursing home as a Health Care Assistant. I was both afraid and excited. I had never imagined myself working with the elderly, but I wanted to give it ago. Ever since I have been working in the healthcare, I have absolutely loved it. 2 years later, I was promoted to Senior Health Care Assistant, I became the bridge between customers and staff. I've gained a deeper insight of all aspects of care whilst working in the nursing home. Whilst assisting the customers with their everyday care requirement, the nurses with their tasks, I was also leading the care team and providing mandatory training. The latter soon became a new passion for me.

 

I enjoyed every minute I spent whilst working with in the nursing home but after nearly 4 years I needed a change, something a bit more of a challenge, to also widen my knowledge. At first, I started working with children with disabilities, this is something I continue to do in my own time.

 

I then came across Bluebird Care in 2023. I had never worked in community care before, but I do not regret giving it a chance as I love seeing this side of the care industry and customers being cared for in their own home. I felt welcomed at Bluebird Care straight away and have already learnt so much not just from my co-workers but our customers as well. However, my learning never stops as I love improving my knowledge and skills, and to share this with other.

Team member

Carmine Franco- Field Support Supervisor 

My name is Carmine, I moved to France from Italy in 2014 and to the UK in 2015 to help me achieve my passion in learning new languages, I am now trilingual and currently learning Spanish as my fourth language. Since a young age I have always enjoyed helping the community. I have a background in hospitality and completed my diploma in Hospitality whilst living in France, which has allowed me to travel around Europe and gain important experiences.

After my experiences in the hospitality industry, I wanted to make a meaningful difference in my community. This desire led me to join Bluebird care as a Care Assistant. In little over a year, I have progressed within the company and am now a Field Support Supervisor, my role is to support and mentor our Care Assistants to achieve their full potential within their role. I look forward to progressing further within Bluebird Care and continuing to make a positive impact not only with my team of Care Assistants but the customers we support.Team Member

Megan Willis- Field Support Supervisor 

My name is Megan, I grew up watching my mum thrive in the care sector which has always been a significant source of inspiration for me. When my Gramp was diagnosed with Cancer I witnessed the profound impact that Katherine House Hospice had on him, which further fuelled my passion to pursue an opportunity where I could care for people in the local community.

Since beginning my career within Health and Social Care I have worked for another Care agency but was keen to find a company that aligned with my own values and career goals. After joining Bluebird my outlook on the care industry was completely transformed, it ignited a spark in me, I find tremendous fulfilment and passion in providing care and support. I started my career as a Care Assistant quickly progressing to a Senior Care Assistant and then onto my current role as a Field Support Supervisor. This role allows me to support our Care Assistants in all aspects of their roles, helping them grow and develop their skills to become exceptional Care Assistants. The care industry can be tough which is why I strive to provide the best possible support for all our Care Assistants to ensure they feel confident and competent in going out and excelling in their roles. Bluebird Care has played a vital role in growing my career. The best decision I made was joining such a hardworking and dedicated team. Care is truly at the centre of what we do.Team members

Statistics about End of Life
Care

Macmillan research shows that, with the right support.

64%

People would like to die at home

30%

People die at home

97%

Of our customers die at home

100%

Of our customers families are satisfied