Prafula started off as a care worker at a large care company and worked herself up to be a care coordinator, but became frustrated with the way things were run. She could see inefficiencies and vast problems that made consistency of care difficult to provide. Determined that a home care company could do better she obtained all the necessary leadership and care management qualifications and founded Bluebird Care (Harrow) in 2007. Due to the great reputation she had built in Harrow she decided to open her second franchise (Brent) in 2012 to follow in the footsteps.
We recognise that each person is valuable and unique with his and her own purpose, personality and history.
MUNJAL’S STORY
Munjal has a background in Business and Entrepreneurship, having worked for a number of start-ups and big companies including running his own shop. However, through his family he had personal experience of the poor level of care delivered and along with Prafula he passionately believed that care could and should be done better.
The package of care is specifically tailored to the needs of our customers and this is reviewed frequently to ensure it continues to meet the person’s needs.
Chaitan Joshi
Registered Care Manager / Director
Chaitan, Munjal and Prafula's son, has been a member of the Bluebird Care (Harrow)’s team since it first opened. He was introduced to the care industry by both his parents at a young age. Working closely with his mother Prafula he has gained first-hand experience and has learnt the majority of his skills and obtained the knowledge of how to run a busy day to day care business.
Now with a broad range of experience in the care industry Chaitan is the registered care manager for Bluebird Care (Brent).
Chaitan is qualified in CMI Level 4 NVQ in Leadership and Management for Care Services and holds a Bsc Honours degree in Computer Science.
Nothing is more important than helping people live their full, independent, dignified lives within the comfort of their own homes.
Ushma Joshi
Registered Care Manager / Director
Ushma, Munjal and Prafula’s daughter, has been a member of the Bluebird Care (Harrow)’s team since it first opened in 2007. She was also introduced to the care industry by both her parents at a young age. Working closely with her mother and brother she gained first-hand experience of running a busy day to day care business. Now with a broad range of experience in the care industry Ushma is the care manager for Bluebird Care (Harrow).
Ushma is qualified in Level 5 in Health and Social Care and holds a BSc Honours degree in Media Business, Ushma works very closely with her brother Chaitan who are both responsible for managing both Bluebird Care (Harrow and Brent).
People with dementia are still people who still have stories and character, they are all individuals.. They just need to be interacted in a human level.
Dean Morley
Operations Manager
Dean Morley has joined our team as an Operations Manager. His primary role is to support and manage our registered care manager, and help us to improve the quality of our services, and develop and grow our business.
Dean joins us with seventeen years of experience in health and social care, education and marketing. As a former registered care manager of Bluebird Care (Ealing) between 2016 to 2022, he is familiar with our policies, procedures and ethos.
I'm excited to help Bluebird Care (East Hertfordshire) achieve its goals and deliver the best possible care and support to its service users, employees and stakeholders. This is an amazing team that has so much to give.
James Starbuck
PR and Marketing Executive
James started in May 2024 and has been responsible for our social media presence as well as public relations trying to make it so all the people who need our care are able to hear about us and get the quality care they deserve.
Jinal Doshi
Bookkeeper
Jinal is Bluebird Care Harrow Bookkeeper and is a key part of the daily running's of the business, something which we are very grateful for as we wouldnt be able to give the high level of care we do without her.
