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Customer Survey Results
It is a privilege for us to provide care and support to our customers and to support our ethos of listening, we carry out a customer questionnaire every six months. Our latest survey demonstrated some very encouraging results, notably with 100% of our customers feeling that they are treated with respect, politeness and tasks being completed professionally.
17/01/2018
Announcing Our Charity Of The Year
The Stroke Association, a local charity that supports stroke survivors, has been selected from a large number of to become our Charity of the Year 2018. The Stroke Association Maidstone branch, which is based at Turkey Mill on Ashford Road, provides a range of support services for stroke survivors, including arts and games groups, to help re-build their confidence and independence.
16/01/2018
Did You Know We Are An ISO 9001 Certified Organisation?
We are pleased to have recently passed our ISO 9001 inspection and the accreditation was awarded to us due to the high quality procedures we have in place. Our aim as an organization is to not only meet, but exceed our customers expectations and having an ISO 9001 certification aids us in this as it recognizes our strong procedures and provides us with advice on continually improving them.
10/01/2018
Care Assistant Christmas Meal
We have an incredible team of Care Assistants here at Bluebird Care and are delighted to be able to do something special to celebrate and say thank you over the Christmas period. The team headed down to The Old Rectory Restaurant in West Malling and enjoyed a meal along with one another's company.
19/12/2017
Announcing Our Care Assistant Of The Month
We are delighted to announce that Care Assistant Jackie has been recognised as Care Assistant of the month! Jackie is a true credit to Bluebird Care as we strive to deliver a premium service to our customers every day.
19/12/2017
Christmas Afternoon Tea
We wanted to do something with our customers to celebrate Christmas and recently invited them to a Christmas themed afternoon tea in Maidstone. The tea was hosted at our offices on 12th December and we set the room up with Christmas themed decor and gifts for each customer who joined.
13/12/2017
Life In The Office - Induction Week December 2017
We are pleased to welcome a number of new faces on our induction training this week as we continue to provide the new members of our team with the foundations they need to best support our customers.
08/12/2017
Celebrating With Our Staff - Rachel
We are pleased to have recently celebrated with Recruitment Manager Rachel, who has now been part of the team for over two years!
08/12/2017
Live In Care Assistant Christmas Tea
We recently took a group of our Live In Care Assistants out for a Christmas tea to a lovely local tea room in Wateringbury. Live In Care Manager Liz arranged the event as a thank you to our staff who do a fantastic job supporting our live in care customers in Maidstone.
06/12/2017
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