Testimonials & Case Studies

At Bluebird Care North Northumberland we offer a personal, professional service to you and your family. We are determined to deliver the best possible care for every single person and are delighted when we receive positive feedback from our customers, their families and friends.

Bluebird Care North Tyneside/North Northumberland has a Review Score of 9.6 (9.642) out of 10 based on reviews in the last 2 years. Over all time Bluebird Care North Tyneside/North Northumberland has 72 reviews with an Average Rating of 4.8 out of 5.

Please see our testemonials below to learn what people have to say about us.

Read more of our reviews from customers at homecare.co.uk

 

 

Reputation Reviews

 

Trustpilot

Showing results 1 - 4 (of 4)

I’m a domiciliary care client from North Tyneside. I have only been with the organisation since Monday evening, 18 September 2023, and I'm very impressed with the support workers' arrival time; they remain with the client the allotted time - nothing phases them - the organisation is a breath of fresh air compared with other organisations I have been involved with, I would highly recommend this organization without a second thought.
If I had a relative/family member who needed a domiciliary, I would recommend Bluebird to anybody else; they are excellent. I cannot put into words how extremely happy I am with Bluebird Care North Tyneside and Northumberland. They are an excellent organisation, regardless of other individual opinions. Management will bend over backwards to do what they can for their clients. - Customer

Staff are both friendly and helpful. Very punctual and seemingly competent. - Husband of customer

The care provided for my mum has been really good. it has been a huge relief to share the responsibility of caring for my mum with someone else. I really appreciate the flexibility to add extra care when needed.

Through the care of Bluebird Care carers, plus friends and towards the end, help from community nurses, MacMillan carers and Marie Curie nurses, one of my best friends was able to remain in her own home and died peacefully on 3rd April. Bluebird Care provided a skilled and friendly team to look after her personal care, health support and nutrition in the last few weeks of her life. They were able to provide extra hours of support when it was needed later in her care. Prior to that, they had helped her to settle back into her own home after a short period in respite care. All the carers worked in a discrete, professional and friendly manner. Help was at the end of the phone, even out of hours. Communication was excellent between carers, the office, myself and my friend. The carers liaised well with community nurses. We couldn't have managed without them. Excellent. - Friend of Customer 

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