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our values as a company

Our values

Since the inception of our business, serving our community has been our core focus, with our customers' well-being central to our operations.

At Bluebird Care Portsmouth, we strive to provide a personalised home care service that meets the standards we would want for our own families. We aim to help our customers retain their independence and lifestyle by providing top-quality home care and live-in care services. We strive to ensure you have peace of mind, knowing your loved ones are in capable hands.

We offer both personal and professional home care, as well as live-in care services. Committed to excellence, we build trustworthy relationships and serve as your family's outstanding home care partner. Our compassionate and highly skilled team crafts customised care plans to meet various needs, from simple companionship to complex medical requirements.

Our aim is to provide home care services with dignity and respect, as we would want for our family members. Home care provision that comes highly recommended by care professionals and advisors, such as doctors, nurses, and occupational therapists, 

For those wishing to remain in their homes, we offer a service that combines live-in care with night support, tailored to your unique life rhythms.  We understand that people are often mindful of accepting help. With our team, you can trust us to engage, make the best effort to be there when needed, and help you with your independence. We can start by introducing a team of care assistants who can help and support with a few weekly calls to ensure that the person can 'get used to' having people for support. Then, gradually, our team can provide daily and eventually full-time support if that is the wish.

We offer a fully integrated care Journey from the beginning to the end. From daily care calls, such as assisting with personal care, medication prompting, assisting with incontinence care, and meal preparation, to more complex care, such as Stoma Care, PEG feeding, and diabetes care, our team will guide you and help you stay as long as possible at home.

With our revolutionary care planning and rostering system, PASSsystem, you can monitor activity in real-time from your mobile or tablet. 

Our values are integral to our mission, and we assure you that our team is accountable, trustworthy, motivated, and highly skilled.

When you entrust us with the care of your loved ones, we take that responsibility seriously.

This entails recruiting the finest staff and providing them with the highest level of training possible. All our staff are recruited in-house with face-to-face interviews, fully police-checked and referenced. Then we train them in-house for three days. We will not continue their training if we feel they are not up to our standards. During the first three months, they continued to be trained and monitored. During their employment, we encourage staff to take on further training on dementia and other areas to progress their skills. Our best care experts come from different walks of life, but they all have in common to make a difference in one's life.