
Our values
We take our obligations a Care Provider and as an Employer extremely seriously, and we place the needs of our customers and staff at the heart of everything that we do.
The state of Social Care provision in the UK is a regular feature in the news agenda, and regrettably doesn't always attract positive coverage, but not all Care providers and Care services are the same.
Bluebird Care aims to be the standout premium provider for those who do not wish to compromise when it comes to the quality of the Care that they, or their loved ones, receive.
We believe in good, old-fashioned service, which to us means giving our customers the same silky-smooth experience and attention to detail that they would expect in any other premium service industry, and our commitment to you is to provide the same standard of Care that we would want for our own relatives.
We understand that our customers, or their advocates, have the right of choice when it comes to selecting their Care provider, and we believe that right extends to what their service covers, and how and when it is delivered.
There’s no ‘one size fits all’ solution when it comes to Home Care; whether a commission is the occasional domestic visit for some light housework and a chat over a cup of tea, temporary respite Care to cover a holiday or break for the main family Care-giver, support with the regular daily routine for Mum or Dad (or both), or young adult with physical or learning disability, or even permanent Live-in Care, recognising that everyone has different needs and preferences is at the core of our person-centred approach.
Our Core Values that we aim to embody each and everyday are Empathy, Collaboration, Respect, Integrity, Teamwork and Striving for Excellence.
In living and breathing these values in our daily interactions with our customers and their families at every Care visit - and towards each other within the office and with our external stakeholders - we aim to "be the Homecare Provider, and Employer, of choice" in the Sevenoaks community that we serve.