The award is based on reviews from the home care provider’s customers and their loved ones. Reviews from home care providers across the West Midlands were analysed by homecare.co.uk, before a top 20 list was drawn up.
There are 1,006 home care providers in the West Midlands. The home care providers were rated on:
- Overall Standard
- Staff
- Care and Support
- Management
- Treated with Dignity
- Value for Money
A daughter of a customer, said:
Bluebird Care has been amazing. This is the first time we have had to use any care service and I cannot recommend it highly enough. Bluebird have been so helpful when I did not know what to do.
Rick Parekh, Director of Bluebird Care Stafford, said:
We are very honoured and proud to have received this award for the third year in a row. It is a wonderful achievement to be recognised as being one of the best in the area. I am immensely proud of all our staff for their dedication and hard work in continuing to deliver the important services we provide.
I would like to take this opportunity to offer my sincere thanks to all our customers and their relatives, and would like to express my gratitude to all those who have taken the time to complete a review. Being recognised and receiving such positive feedback makes all our hard work worthwhile.
Our aim is to continue to deliver the best person-centred care and put our customers at the very centre of what we do.
Emily Jones, Registered Manager at Bluebird Care Stafford, said:
It is such a great achievement to remain in the Top 20 for the third year running. Myself and the team are very proud of the services we provide to our customers and feel that customers feedback is a great way of sharing what we are about here at Bluebird Care Stafford.
I would like to personally thank the team as a whole for their continued hard work and dedication to our company and our lovely customers we support. Without you, such positive feedback would not be possible, Thank you!!!
Amanda Hopkins, Reviews Manager of homecare.co.uk, said:
High quality home care is crucial as it enables people to stay living in their own homes and keep their independence, with their home care worker often becoming their friend and companion as well as their lifeline to the outside world.
During the pandemic, their contribution has been invaluable as many vulnerable and elderly people have been forced to self-isolate and to some of these, care workers have been their only link with the rest of society. They have also been able to bring people living at home, food and the medication they desperately need.
Our reviews are by those receiving home care as well as their family and friends. This helps people to search for the right care home provider, where compassion, trust and dignity are paramount.
Bluebird Care Stafford has shown that it provides care that is of excellent quality and we would like to congratulate it on being one of the top home care providers in the West Midlands.
Looking for the right home care provider can be time-consuming and arduous. We hope our awards help to make people’s search that little bit easier.
To see Bluebird Care Stafford’s reviews, click here.
