At Bluebird Care Stafford, we are delighted to share the results of our Annual Carer Expert Satisfaction Survey, conducted during August and September 2024. This year’s survey provided invaluable feedback, and we’re thrilled with the insights and positivity shared by our dedicated team.
Survey Highlights:
- 100% of carers believe the training provided is sufficient for their roles.
- 100% feel communication within Bluebird Care Stafford is effective.
- 100% find the Care Manager approachable.
- 100% understand the importance of our policies and agreed ways of working.
- 100% would recommend Bluebird Care to a friend or relative.
These outstanding results reflect our continued commitment to supporting and valuing our carers.
In Their Words
Our team shared heartfelt feedback about their experiences working with Bluebird Care Stafford:
The support I receive is great, and I know I can always get help if needed. The flexibility offered is fantastic.
Working with a caring and professional team is what makes this job special.
The high standards and dedication to staff and customers make me proud to work here.
I value being part of a supportive team, knowing someone is always there to help when needed.
These comments highlight the supportive environment we aim to provide every day.
A Heartfelt Thank You
We want to express our sincere gratitude to everyone who participated in this year’s survey. With over 90% of our carers contributing, the feedback collected is vital in helping us refine our approach and identify areas for improvement.
Your insights help us continue to offer exceptional support to our team while maintaining the high standards of care our customers deserve.
We are incredibly proud of the unwavering dedication, compassion, and professionalism demonstrated by our carers. It’s this commitment that allows us to make a difference in the lives of those we care for.
To see the full survey results, please click Annual Carer Expert Satisfaction Survey 2024.
Together, we will continue to deliver outstanding care and uphold our mission of keeping customers safe, happy, and comfortable in their homes. Thank you for being an essential part of the Bluebird Care family.