Testimonials & Case Studies

The small team of carers provided outstanding care for our mother at the end of her life. All of the carers were so patient and kind. Their excellent care and support for F and the family will always be remembered.

Ms C.E - Tynemouth

Thank you for excellent service from Bluebird Care. My care worker, M was very friendly and willingly did anything I asked of her.
 
Be assured I will be happy to use your services again should the occasion arise.

Mrs W - Cullercoats

Thank you so much for your care of C over the last few months. It was such a relief and comfort to discover your agency offering exactly the kind of service we needed.
 
It was not just the competence that we appreciated, but the friendliness, humour and generosity and above all understanding and compassion you offered us both. I shall never be able to match J’s finesse in poaching eggs, nor Z’s skill at arranging food so appetisingly and literally, tastefully on the plate!
 
With the warmest thanks to you all. I know “The Admiral” joins me in appreciation of your care.

Mrs P - Whitley Bay

Many thanks for your care and attention with Mum A. We were most impressed with your service and would definitely recommend you to others.

Mrs P - Backworth

Care from Bluebird Care has changed my life. I have now got peace of mind knowing that there is someone coming to see me. Reassurance in knowing that I can talk to my carers and that they will try their best to help me in any issues that I may have. I am pleased that they remained professional but became what I would call "my friends". Lovely caring staff.

Mrs N - North Shields

To the Bluebird Care team; Thank you for looking after my father Mr H, words can’t express how much your care and attention during our Dad’s last few days meant to us.

Mrs H - Monkseaton

Summed up in one word "Outstanding". My wife has severe dementia at a very young age. Her needs are unique and challenging in all aspects of care, stimulation and safeguarding. From initial talks with professional approachable management Bluebird Care have gone that extra mile to provide my wife with a dedicated team of carers, who are without doubt a credit to the company and themselves.

The enthusiasm and quality of care have had a dramatic upturn effect in both our lives in this very sad and challenging time in our lives. Having had many care providers around the country in the last nine years, Bluebird have been one of a few I have cared to comment on. From the heart "thank you Bluebird Care", may you long continue.

Mr R - Wallsend

Hello there - Thank you. I would like to nominate Brooke for a reward and recognition if it’s possible. Brooke always goes over and beyond her duties. She has been a god send to both Dad and I during these difficult times. She has on many occasions pointed out when Dad has had rashes on his skin, that she has spotted after giving Dad his shower, that I haven’t spotted myself. Dad is almost 99 years old and every visit Brooke helps to put a smile on his face, and mine too. When the snow was on the ground, she helped me to put the waste out so I didn’t have to go out in the slippery conditions. She even put a letter through the letterbox next door which had been delivered here by mistake. I just know that underneath her mask which she always wears is a lovely smile. Brooke is a lovely natured young lady, and an excellent carer. I would recommend Brooke and therefore Bluebird Care to anyone that needed a care service. I absolutely put my trust in Brooke and Bluebird Care. I hope that she can be rewarded a cash bonus for all her extra efforts. Thank you Brooke and Bluebird Care.

I would like to add to that. Brooke came to give Dad his shower this morning (Friday 26/2) Dad had a fall earlier on and he didn’t mention that he had bumped his head. When Brooke was giving his hair a wash, she noticed that he had a small bump and bruise on his head. She alerted me straight away of this so I could take action to ensure he was ok, and to keep an eye on him in case he felt sick, or got a very bad headache. Thankfully he has been fine since, but I’m keeping a vigil to make sure he stays well. Another reason why Brooke deserves a big thank you, and hopefully a reward. She may well have averted a disaster for Dad and I today. I cannot thank her enough.