Testimonials & Case Studies

Dear Bluebird Care North Tyneside,

Words cannot express our appreciation for the exceptional care and kindness you gave A and N over the past weeks. All of the wonderful Bluebird Care staff were outstanding.

Love and best wishes from the M Family

M Family - Earsdon

Our aunt is delighted with the service of Bluebird Care (North Tyneside). They are kind, caring and extremely considerate. Her main fear is that they might stop coming! Thank you, Bluebird!

LM

We both want to thank you for the caring and kindness shown to our Mam over the last 4 years. You have been the only source of support during many difficult times. We would not have been able to care for mam at home without you all for that we are very grateful.

Julia and Les

To all the lovely caring carers who looked after my john, you were all so kind and gentle with him. You did your job so wonderfullyand you were all very supportive towards me too. Its been a pleasure getting to know you all thank you so very much from the bottom of both of our hearts.

Jean

My elderly and infirm parents were supported by Bluebird Care twice a day for 6 months from March to September 2019 when they moved from Wales to live in the North East. The standard of care and support they received from Bluebird Care was second to none. All of the carers were friendly and attentive and took the time to get to know my mum and dad and supported them physically and emotionally through a difficult time. They always left detailed notes about their visits and they were vigilant about any difficulties that they encountered.  The agency ensured that, whenever possible, the same carers undertook the visits so that there was consistency. They were quick to respond to emails and to phone calls and were flexible and approachable, fulfilling all of my requests even with very little notice. I have no reservations in recommending Bluebird Care due to their excellent communication and organisational skills. 

Thank you again,

H

H

Delighted with the standard of care, support and managerial back up provided. The use of the app also allows me to see my mother's care at a distance which helps give me peace of mind about the care provided. I have found the staff to be very caring and while my mother can be difficult at times with her dementia they deal with her mood swings in a very professional manner. The carers take time to provide the best care they can in my mother's home.

Gary E

Mum and I are so happy with the support package that has been put in place recently. Mum uses this service as companionship to build up her confidence and to see other people instead of just me and my family. This is a great add on to Mum's week and she really looks forward to the girls coming and I 

can go to work less stressed during these strange times knowing Mum is in good hands and having some fun. I love to hear all about what they have been up to! Thank you to each and every one of you, in a short space of time you have made a huge difference to Mum's week and in turn ours also.

(Daughter of Client) published on 15 January 2021

Bluebird Care North Tyneside provide a very friendly and efficient service. I've always found that they are obliging and very kind and prompt.

(Client) published on 2 February 2021