Our Wonderful Team at Walsall

Amardeep & Sonia Heer - Owners & Directors

Amardeep and his wife Sonia are the owners and directors of Bluebird Care Walsall. After the completion of their degrees and working for several years within their family businesses, Sonia (Psychology and Sociology BSc Hons) and Amardeep (Business Economics BA Hons) wanted to put their gained experience, knowledge and skillsets to use by doing something that would positively impact on others’ lives and decided to join the Bluebird Care network and open Bluebird Care Walsall. Sonia’s comments We are a young and proactive team, Walsall is our home and providing care for the area’s residents is our vocation. Bluebird Care Walsall gives you the best of both worlds, we're a locally owned and operated business and by being a part of the highly respected national Bluebird Care homecare organisation, it means we can bring our customers the kind of care, innovation and forward thinking that’s setting industry-leading standards in the sector. Amardeep’s comments It is my firm belief that developing a well-trained, supported and most importantly happy team of Care Assistants will allow us to fulfil our goal of becoming the foremost provider of homecare in the Black Country. We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they are able to. Delivering the very best homecare is our passion, and we strive to achieve this every day. It is important to Amardeep and Sonia that the homecare services that Bluebird Care Walsall deliver are consistently delivered to a high standard. “Good old fashioned service” is not just a tag line, we mean it!

Vicki Smith - Registered Manager

Vicki is registered with the Care Quality Commission (CQC) and has ultimate responsibility for the wellbeing of our customers and staff. She ensures that day-to-day services are efficient and in-line with rigorous industry complaince standards. Vicki is commited to taking on a visible leadership role and promoting our person-centred care ethos. She enjoys working closely with our customers and thier loved ones and strives to go above and beyond in providing information, advice, and support to customers and thier families.

Katie Wilson - Care Co-ordinator & Office Administrator

Katie, in most cases, will be the first voice you hear when you call our office. She is responsible for our office running smoothly and ensuring all documents, both Customer and Staff files are up to date. She has also recently been promoted and her responsibilities now include co-ordination, making changes to Staff and Customer schedules as required.

Beckie Jones - Care Manager/ Trainer

Beckie was one of our amazing Field Care Supervisors who has progressed into a Care Manager/Trainer, and is responsible for carrying out competency checks on all of our Care Assistants, as well as being responsible for having the on-call phone and dealing with any Customer or Staff emergencies. She is also responsible for reviewing the care needs of our existing Customers on a regular basis to ensure the care that we provide fully meets their needs.

Our Wonderful Field Care Supervisor Team at Walsall

Gemma Richardson - Lead Field Care Supervisor

Gemma has been with Bluebird Care for 2 years and works alongside the management team, providing the best care for our staff and customers. Gemma always goes above and beyond to help everyone.

Juanita Chiduza - Field Care Supervisor

Juanita is one of our new field care supervisors who has progressed into part of the management team, Juanita is always happy to help in times of need.

Donna Scale - Field Care Supervisor

Donna is one of our new field care supervisors who has progressed into part of the management team, Donna is always happy to help in times of need.