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Celebrating Dignity Action Day with Bluebird Care Richmond & Twickenham
At Bluebird Care Richmond & Twickenham dignity is at the heart of everything we do. As we celebrate Dignity Action Day, treating our customers with the utmost respect, ensuring they feel valued, heard and supported in all aspects of their care, remains our top priority. Dignity Action Day is a nationwide initiative led by the Dignity in Care Campaign. The day aims to promote the importance of dignity in care services, encouraging health and social care providers to uphold the principles of dignity in everyday interactions. It is an opportunity to raise awareness, celebrate best practices and encourage individuals and organisations to take action in improving the care experience for all. We believe dignity should be embedded in every aspect of care and take great pride in ensuring that: • Person-centred care is at the forefront of our services, tailoring support to customer needs and preferences. • Independence is promoted, empowering our customers to make their own choices and maintain control over their lives. • Privacy and respect are upheld, ensuring customers feel safe and comfortable in their own homes. • Compassionate communication is practiced, with our care assistants taking the time to listen, understand and engage meaningfully with those they support. Dignity Action Day is not just for care professionals, it’s a call to action for everyone. Here are some ways you can participate: • Raise awareness by sharing information about dignity in care with family, friends, and your community. • Show appreciation for care workers who go above and beyond to uphold dignity in their roles. • Encourage conversations with loved ones about their needs, preferences, and experiences in receiving care. • Make a pledge to support dignity in your everyday interactions, whether at home, work, or in the wider community. As we mark Dignity Action Day, Bluebird Care Richmond & Twickenham invites everyone, customers, families, care assistants and the wider community to join us in promoting a culture of dignity and respect. Together, we can make a real difference in the lives of those receiving care.
Bluebird Care Richmond & Twickenham Named Finalist for Training and Development Expertise Award
Bluebird Care Richmond & Twickenham is proud to be shortlisted for the Training and Development Expertise Award at this year’s Homecare Awards. This recognition highlights our dedication to the professional growth of our team, the delivery of exceptional care, and fostering a positive workplace culture. Our approach to training is rooted in the belief that education and hands-on experience empower our team to deliver better care, enhance staff morale, and improve job satisfaction. By fostering a culture of continuous learning, we ensure our team is well-equipped with the skills and knowledge needed to deliver the highest quality care while inspiring them to pursue ongoing professional development. Key highlights of our training and development initiatives include: • Dementia Interpreter Training Programme: This immersive program allows staff to experience first-hand the challenges faced by individuals living with dementia. By simulating the cognitive and physical challenges of dementia, our carers develop a deep understanding and empathy, enabling them to deliver more compassionate and tailored care. This initiative has received widespread praise from both staff and the families of customers, reflecting its positive impact on the quality of care delivered. • Comprehensive Induction and Mandatory Training: Covering essential topics such as safeguarding, dementia care, and person-centred practices, we ensure that our team is fully equipped from day one. Ongoing training refreshers guarantee that staff stay informed about best practices and regulatory requirements, maintaining our high standards of care. • Focus on Emotional Intelligence and Soft Skills: We recognise that delivering exceptional care goes beyond technical expertise. Our training integrates emotional intelligence, effective communication, and trust-building, helping carers provide compassionate and person-centred support. Our commitment to staff development has had a profound impact on both our team and the wider community. By listening to feedback, adapting our training methods, and fostering a supportive environment, we have created a workplace culture where staff feel valued, respected, and motivated to grow professionally. This nomination is a testament to the hard work and dedication of our team. At Bluebird Care Richmond & Twickenham, we believe that investing in training and development not only enhances the lives of our customers but also supports our team in achieving their full potential.
Bluebird Care Richmond & Twickenham Partners with Physit to Enhance Home Care Services
Bluebird Care Richmond & Twickenham is pleased to announce a new partnership with Physit, a leading provider of physiotherapy and occupational therapy services. This collaboration aims to offer enhanced support to customers in the comfort of their own homes, focusing on mobility, rehabilitation and overall wellbeing. The partnership will see Bluebird Care’s skilled care assistants working alongside qualified occupational therapists to deliver personalised exercise routines and rehabilitation plans tailored to each customer’s needs. Services will be available to those recovering from hospital stays or surgeries, including hip and knee replacements, fractures, and other rehabilitation requirements. The service will include regular visits from care assistants, who will guide customers through exercises prescribed by the therapist. As customers progress, the frequency of visits can be adjusted to meet their individual needs. Activities such as walking in the park or visiting local shops may also be incorporated, making rehabilitation both enjoyable and beneficial. This new initiative is designed to support individuals recovering from surgery or illness and those who need help maintaining their mobility and independence as they age. About Physit: Physit is a premier provider of physiotherapy and occupational therapy services, renowned for delivering personalised, expert-led care designed to achieve the best possible recovery outcomes. With a focus on high quality, tailored rehabilitation plans, Physit works closely with private hospitals and GP surgeries in the area to ensure seamless care and optimal recovery for residents